Merkle Monuments went out of their way for my family and I to provide timely service and a quality headstone in memory of my pet Buster.  Once Cliff recognized that I was active duty, he ensured my payment balance was generously adjusted. This company’s customer service is rare.  I will continue to recommend this business to friends and family due to my overall experience with this company.

Our family was very pleased with the responsiveness, patience and turn around time. The stone turned out beautiful and we are so happy with it. Very professional and empathetic as well as friendly and helpful. Would highly recommend to anyone.

 

Thank you very much for completing the work for the cemetery lettering, placing the cameo vases and leveling the tombstone for Cecilia Janoske. It looks very nice. Thank you.

Thank you very much, the marker looks great!

Thank you for all of you efforts to make this memorial a reality. I realize your efforts exceeded the size of the project. You were always professional, considerable and helpful. You truly went above and beyond. You have helped honor my family which has been in Baltimore for more than 200 years. I am most pleased that I decided to do business with Merkle Monuments.

I was very pleased with the bronze marker.

On Monday I traveled to Baltimore to view the monument. It was beautiful and very satisfactory. Thank you.

After purchasing a monument and were waiting for its installation, a member of our family for whom we purchased the monument died. Merkle altered its installation schedule and within a week the monument was in place before the burial of our family member. Our family was very pleased with Merkle’s response to our situation.

Thank you for doing a great job on the monument you made for my husband. It is very beautiful and came out just right as I pictured it.

Thank you for all your help in the changes I have made on the grave stone for my wife.